About Us


Our Philosophy

At American Tea Room, we focus on providing a curated selection of teas and teaware. Ultimately, our goal is to delight our customers and the recipients of their gifts.

An American Tea Company

We source teas and teaware from around the world to craft a distinctly American tea experience. The result of our efforts is an artful blend of flavors and styles that reflects the cultural and culinary fusion for which this country is known.

Quality Teas

We travel far and wide to source only the best teas from around the globe. Our commitment to quality tea results in a range of tea types geared toward tea connoisseurs and novices alike. These teas include rare matcha teas, whimsical rooibos blends, USDA Certified Organic teas and a large collection of Earl Grey blends.



An Eye for Design

We love eye-catching, functional designs and are thrilled to share our unique design finds from around the world with you. Our focus on design has won us thousands of customers, as well as a few awards. From Japanese cast iron teapots and European stainless steel and glass teaware to colorful tea canisters and cherry bark tea scoops, we have sought out some of the most design-centric teaware from a range of design aesthetics and craft traditions. We’ve also put our design savvy to use with our artful gift box sets and gorgeous tea-scented candles.

Gift-Worthy Goods

We feel that gifts are a wonderful expression of emotion, connection and appreciation, so we are honored to be one of Beverly Hills’ go-to spots for favors and lavish presents alike. We offer a range of gift items that are sure to delight their recipients, including gourmet foods, gift box sets, tea-scented candles and tea accessories. For large orders, we also offer personalized gifts and custom gifts.

A Love of Tea

We are passionate about great tea and teaware. Part of our mission is to spread that passion through our business. At American Tea Room, we strive to make tea accessible and fun by providing easy brewing instructions, user-friendly teaware and an educational store environment with frequent tea events, such as tastings and pairings.

Unparalleled Customer Service

We are known for our personalized tea gifts, our fantastic gift-wrapping and our lavish tea events. Beyond these extremes, we offer all the basics you could want in a tea company, including:

• Rapid email response to questions and concerns
• A physical location you can stop by or call
• Speedy delivery of orders shipping


Specialties:
• Gourmet teas (including rare Matcha and a large collection of Earl Grey blends)
• A curated selection of teacups, teapots and matcha bowls
• Gourmet foods, chocolates and jams from Valerie Confections and organic Hawaiian honeys
• Custom, tea-scented soy wax candles

Services:
• Online orders
• International shipping
• Personalized gifts




Personal Gifts

In our years as a go-to spot for luxury gifts and favors here in Beverly Hills, we’ve learned a thing or two about creating fantastic personalized and customized tea gifts. Here’s a taste of what we offer:

• For orders of 25 or more of a particular gift, we will create custom labeling at no charge. This is ideal for commemorating celebrations and for providing personalized gift messages.
• In addition to customizing gift labels, we can customize the gift-wrap and any inserts (such as printed or handwritten note cards) for large orders.
• For a truly unique group of gifts, you can select your own teas for our bento box and gift box gift formats.


Contact us via email (mailto:tea@americantearoom.com) to arrange favors for your next birthday party, wedding, awards event, retirement party or bar mitzvah/bat mitzvah, or to plan corporate gifts and personal gifts for the holiday season.

Our Story We’ve been a staple of Beverly Hills gift and foodie culture since 2003. Over the years, we’ve won awards for our store design and products, and received accolades from Oprah, LA Magazine, Newsweek and others. More recently, we’ve expanded our online presence to bring our curated selection of fine teas and distinctive teaware to a broader audience.

Our Name

Over time, our international range of products and our overall approach to tea (which includes easy brewing instructions, fun recipes, food pairings and in-store events) have come to reflect a distinctly American style. Our name is an extension of this and reflects our commitment to melding the worldwide cultures of tea for a uniquely American tea experience.

Why Buy from Us

At American Tea Room, we offer a handpicked selection of some of the world’s best teas and teaware. We think you’ll find us and our products to be:

• Reliable – We are a company with years of experience in providing high-end teas and teaware to our demanding clientele in Beverly Hills and beyond.
• Fast – Online orders are often received within two to three business days.
• Unique – Many of our teas and blends are exclusive. Some of our most popular exclusive blends can be found in the gift box sets we created in-house.
• Quality – We source from around the world to ensure that you get the freshest and best teas out there.
• Beautiful – From our teas and teaware to our packaging (which includes coordinating tissue and a hand-written note), we never forget about the importance of beauty in everything we offer.
• Luxury – We focus on unusual luxury goods, such as Japanese cast iron trivets and distinctive European teapots.
• Rewarding – We offer free shipping on orders over $50 and include free samples with each order. We also offer our loyal customers frequent deals through our newsletter and our Facebook page.
• Personalized – We offer special services, such as personal gifts, and are able to answer any questions you may have about our teas and teaware.


Our contact information
Email: support@americantearoom.com

By mail or come see us at:

American Tea Room
401 N Canon Drive
Beverly Hills, CA 90210
(310) 271-7922




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STORE HOURS: Monday - Saturday 10 AM - 6 PM and Sunday 12 PM - 5PM

Customer Service by Phone:
For your convenience, our professional customer service representatives can be reached from 10AM PST - 6PM PST Monday through Saturday and from 12PM PST to 5PM PST Sunday at 866-240-0600. In order to provide the highest level of customer support to each customer, if we are not able to answer your call within 1 minute, you will be asked to leave a message and we will return your call within 1 hour during the above hours of operations.

Shipping Information: We ship via FedEx Ground or USPS Priority Mail with delivery confirmation, which we email to you confirming shipment of your purchase. On orders over $50 shipping is complimentary. For orders under $50 shipping is $5.95. Overnight shipping is available for $30.00. We now offer 2nd Day FedEx for $15. We are not able to ship via any other method online. Please contact our store directly should you need other shipping options. We can ship to Canada for a $15 flat rate. For other International rates please contact us directly at mailto:tea@americantearoom.com for further details or see the shipping page.



Gift wrapping is available as an option at check out.

RETURNS/REFUNDS If for any reason you are not satisfied with your selections, prior to opening, you can send it to our On-Line Support department for a complete refund. Please enclose a copy of the invoice with the reason for the return.

American Tea Room /online
401 N. Canon Drive
Beverly Hills, CA 90210


NOTE: Since many of our selections are food products, once you have opened any consumable product, they are not returnable or refundable.

Should have any questions, please contact us before opening your selections.

DAMAGED PACKAGES We take the greatest care to ensure that your selections arrive safely. Should your selections arrive in damaged condition please contact one of our customer service representatives within 24 hours of receipt to ensure a replacement can be sent as soon as possible.

Questions? Call us 310-271-7922